FAQ's

The engraving color depends on the material. For tumblers, the engraving reveals the silver stainless steel underneath the colored coating.

Yes! We work with real estate teams, businesses, and events that need multiple personalized gifts. 

Absolutely! We can engrave business logos on many of our products, making them perfect for branded gifts or client appreciation.

Yes. Many of our items can be combined into curated gift sets for a more complete presentation.

We offer local pickup and can also arrange shipping depending on the order.

Our regular production time is 3–5 business days after your design is approved. During the holiday season (November–January), production time may take 7–10 business days. If you have a specific in-hands date, please let us know — rush production or expedited shipping may be available for an additional fee.

Changes or cancellations must be requested within 24 hours of placing your order.

Because all items are custom-made, we do not accept returns. However, if there is any issue with the quality of your order, please reach out and we’ll gladly review it and work with you to make it right.